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Centralize your knowledge. By bringing all company knowledge into one secure, searchable platform, your team can get work done faster.
Amplify your insights. Manage and distribute market research to stakeholders so you can impact more business decisions.Learn More
Elevate your support operations. Empower support agents with knowledge so they can be more productive and offer exceptional customer service.Learn More
Banish silos. Give everyone access to the knowledge they need to make the team successful.Learn More
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Customer experience is central to Southwest's mission, so it's critical for employees to have a shared view of the customer. Ana Lublin shoes Women Flat shoes Yellow 82819 moda1 ORIGINALBloomfire makes Southwest Airlines' customer insights research easy to discover to empower customer-centric decision-making.
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Before Bloomfire, HomeAway's support team was wasting time searching across Skype and Google apps for answers. YEEZY BOOTS SEASON 6 SUEDE COMBAT BOOT GREEN MILITARY BRAND NEW DEADSTOCKBy making all their support documents central and searchable, HomeAway has dramatically decreased their average time to resolution.
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"When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information."
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